Sometimes it helps if Invoyz support sees exactly what you see. Support can send a request to use your user for a number of hours. Nothing happens without your approval.
Answer a request
- You get an Access request notification in the notification bell and an email.
- Read how long support wants access and why.
- Click Approve or Deny. Decide later postpones it.
Revoke access
Go to Profile and open the Impersonation tab. Under Active access you see until when support has access. Click Revoke to stop access immediately. Earlier requests are listed under History.
Updated on 12 November 2026