Your trial

When you create an environment, a 14-day trial starts. The bar at the top of the portal shows how many days your trial has left.

Reminders#

• In the last week the bar at the top becomes more prominent.
• Three days before the end, the Account owner sees a one-time window asking to set up the payment method.
• The Account owner receives a reminder email when 7, 3 and 1 days are left, and on the last day.

Set up the payment method#

Only the Account owner can set up the payment method. Click Set up payment method in the bar at the top. Once the payment method is saved, the bar disappears.

If the trial has ended and no payment method is set up, the bar at the top shows in how many days receiving documents stops.

After the trial#

After the trial ends you have 5 more days to set up a payment method. After that, no documents are received:

• Uploads in the portal and the app are refused.
• Documents by email, Peppol, FTP or a document source are no longer processed.
• Document sources are paused and your Peppol registration is removed.

Once you set up the payment method, documents are received again right away and your document sources resume. You need to request a Peppol registration again.